Technopartner Indonesia collaborated with Starbucks Indonesia to develop a modern and engaging website, designed to reflect the brand’s commitment to quality, ethical sourcing, and exceptional customer experience. The platform seamlessly showcases Starbucks' dedication to serving the finest coffee, sourced from Latin America, Africa, and Asia, and expertly roasted to bring out rich, balanced flavors.
With an intuitive and visually appealing interface, the website enhances user engagement by providing easy access to menu offerings, store locations, and brand stories. Built with scalability and performance in mind, the platform ensures a smooth and immersive digital experience for Starbucks customers across Indonesia.
Starbucks Indonesia needed an efficient way to help customers find nearby stores, especially during the busy mudik (homecoming) season, when millions of people travel across the country. Many travelers look for coffee, food, and a comfortable rest stop, but locating the nearest Starbucks with specific services (e.g., drive-thru, 24-hour service, mobile payment) was difficult.
Solution
Technopartner Indonesia developed a smart Store Locator system, accessible via the Starbucks website and mobile app, allowing users to:
Find the nearest Starbucks based on their location and selected preferences (24-hour stores, drive-thrus, mobile payment
Get real-time store details (opening hours, distance, and available services)
Seamlessly integrate with Starbucks Rewards, enabling users to earn and redeem points on the go
Enhance the mudik travel experience with personalized promotions, making Starbucks the go-to stop for travelers
This user-friendly, mobile-responsive solution improved customer convenience, brand engagement, and sales during peak travel periods.
The Menu
Starbucks offers delicious, handcrafted beverages and great-tasting food to make every day better. With high-quality coffee from around the world and carefully crafted drinks, Starbucks ensures every choice is a delightful experience.
Rewards
Starbucks Rewards lets customers earn Stars with every purchase, which can be redeemed for various rewards.
Earning Stars
Redeeming Stars
This program rewards customers for their loyalty and offers flexibility in how they pay!
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Dewata
Dewata Coffee Sanctuary is built to create something that provides more than just a store. Its an experience to remember, a destination that makes you learn and look at coffee differently.
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Coffeemezation
Starbucks Coffeemezation is a concept that highlights Starbucks' ability to personalize and customize beverages based on customer preferences. It allows customers to tailor their drinks by choosing options.
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Starbucks Mudik Lebaran
a seasonal initiative designed to help travelers find Starbucks locations along their journey, particularly during Indonesia’s mudik (homecoming) season, such as Ramadan and Idul Fitri.
STARBUCKS INDONESIA CMS
Starbucks Content Management
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