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KOPI SEJUTA JIWA CMS

Technopartner Indonesia helped Kopi Sejuta Jiwa develop a comprehensive Content Management System (CMS) designed to manage the operations of their mobile riders and franchise partners efficiently. The system streamlines financial validation, transaction tracking, and operational oversight for each rider across multiple hubs. With a centralized dashboard, administrators can easily manage riders, monitor orders, validate payment methods, and ensure seamless coordination between finance and operations teams.
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Tailor-made System

Challenge

As the Kopi Sejuta Jiwa business model scaled through micro-entrepreneur partnerships, managing hundreds of riders manually became inefficient and prone to errors. The administrative team struggled with verifying bank accounts for commissions, tracking transactions, maintaining up-to-date rider profiles, and managing payment method flexibility across a decentralized workforce. A unified digital solution was needed to centralize and automate these processes to improve accuracy, transparency, and speed.

Solution

Technopartner delivered a custom CMS platform that bridges the gap between rider operations and administrative control. The system was designed to ensure data accuracy, improve financial governance, and simplify operational workflows. Comission Master Bank Account Management Rider Profile Management FAQ Management Multiple Payment Methods

Commission Master

The system includes a Commission Master module that allows administrators to create and manage commission structures based on specific time periods or vendor categories. This flexibility helps Kopi Sejuta Jiwa adapt to promotional campaigns and performance incentives efficiently, ensuring every rider’s earnings are accurately calculated and recorded.

FAQ Management

The FAQ Management feature acts as a centralized communication hub between Kopi Sejuta Jiwa’s operations team and their riders. Through the CMS, administrators can easily create, edit, or organize frequently asked questions that address common operational or technical issues faced by riders in the field.

Each FAQ entry can be categorized by topic such as payment process, app usage, troubleshooting, or sales tips making it easier for riders to find the information they need. Once published, the updates are instantly synced to the Rider App, ensuring that every rider always has access to real-time, accurate guidance directly from the company.

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