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Janji Jiwa Outlet Apps

Technopartner Indonesia collaborated with Janji Jiwa to develop an outlet-focused mobile application designed to enhance operational efficiency and customer service at Janji Jiwa stores. The app allows outlet management to monitor and manage operations in real-time, including stock management, order processing, and sales tracking. Features like the analytics dashboard provide deep insights into customer behavior and outlet performance, while CRM automation helps streamline operations and strengthen customer relationships. The Janji Jiwa Outlet App enhances the customer experience and boosts loyalty across all stores.

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Challenge

We partnered with Jiwa Group to develop a mobile app that supports multi-brand operations on a unified platform. This project involved creating native Android and iOS applications, along with a robust backend system integrated with essential services such as payment gateways, membership management, and customizable menu features.

Solution

Our comprehensive solution included:

  • Multi-Brand System: One app that seamlessly supports various brands under the Jiwa Group, allowing customers to access all their favorite outlets from a single platform.
  • Integration with Midtrans and OVO: Ensures fast, secure, and convenient payment processing for customers.
  • Personalization Features: Favorites, re-order shortcuts, and item modifiers enhance customer satisfaction by offering a tailored ordering experience.
  • Web-Based Admin Panel: Allows Jiwa Group to manage app content, promotions, and brand-specific features dynamically.
  • Fraud Detection Systems: Protect customer data and ensure secure transactions, maintaining trust and integrity across the platform.

Detail Order

The Detail Order Page in the Janji Jiwa Outlet App provides customers with a clear and comprehensive overview of their current and past orders. Designed to enhance the ordering experience, this page ensures transparency, ease of tracking, and personalized control over orders.

Stock Inventory

The Stock Inventory Page in the Janji Jiwa Outlet App provides a centralized platform for managing product stock levels, ensuring optimal inventory control across all outlets under the Jiwa Group. This feature supports efficient operations, helping store managers keep track of available stock inventory.

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