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Janji Jiwa Multibrand App

Technopartner Indonesia collaborated with Janji Jiwa to create a comprehensive mobile application designed to elevate customer experience and loyalty. The app integrates a seamless pre-order system, membership management, and access to exclusive promotions across multiple brands. Equipped with a powerful backend system, it supports outlet management, provides actionable insights into customer behavior, and automates CRM processes. This solution enables Janji Jiwa to optimize operational efficiency while driving customer engagement and retention.

See Another Project from Kopi JIWA GROUP
Mobile App IOS Android E-Commerce Loyalty Platform

Challenge

We partnered with Jiwa Group to create a mobile app designed to support multi-brand operations on a single platform. This project involved developing native Android and iOS applications alongside a backend system integrated with services such as payment gateways, membership management, and menu customization features.

Solution

We delivered a comprehensive solution that included:

  • Multi-brand system enabling one app to support various brands under the Jiwa Group.
  • Integration with Midtrans and OVO for fast and secure transactions.
  • Personalization features like favorites, re-order shortcuts, and item modifiers to improve customer satisfaction.
  • A web-based admin panel for dynamic app content management.
  • Fraud detection systems to protect customer data and transaction integrity.

Multi-Brand Support

A single app capable of managing multiple brands under the Jiwa Group, streamlining operations and providing a unified customer experience.

Subscription Packages

Innovative feature allowing customers to purchase voucher bundles at discounted prices, increasing customer retention and driving repeat purchases.

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